BMW expands parts operation

BMW South Africa has upped its game in terms of parts distribution with the opening of a new regional centre (RDC) following a R260-million investment together with project partner Attacq.

The 32 000 square metre facility at Waterfall, Gauteng has the capacity for 600 000 parts and this investment is in addition to the R6,1-billion injection that has been pivotal in upgrading the company’s Rosslyn manufacturing plant for production of the new BMW X3.

“The business of mobility is increasingly complex and intricate. More than ever, it is critical we are able to be flexible in our approach,” says CEO BMW Group South Africa and Sub-Saharan Africa, Tim Abbott. “The new Regional Distribution Centre will allow us to react timeously and seamlessly to changing customer needs because it is a state-of-the-art, highly technical facility.”

The bespoke warehouse has doubled in size and has capacity for further expansion in the medium term.

There are approximately 100 000 bin locations in the RDC containing 30 000 different kinds of parts. It will store some 600 000 parts, handle thousands of dealer orders every day and service 56 dealers across Southern Africa. It will refine yet further the service customers of the BMW Group brands, with service delivery of up to three times per day to dealers in Gauteng.

The relocation of parts warehousing has created space at BMW Group South Africa’s Midrand head office. A further R260-million investment is being made for the upgrade of all of the Group’s Midrand facilities, including the development of the Midrand Campus.

“This expansion will include office space to house some 500 associates from our SAP Shared Services Centre, currently based in Menlyn, Pretoria. The BMW Group South Africa SAP Shared Services Centre has grown at a phenomenal rate recently, doubling its headcount as it takes on more global contracts. Such is the space available at Midrand, there is capacity for further large-scale expansion if required.

“As a leader in the future of mobility we are a company focussed on learning, innovating, and inspiring. Our employees are at the centre of this philosophy. By moving our associates from the SAP Shared Services Centre, as well as incorporating our colleagues from BMW Financial Services, we’re in a better positon than ever to collaborate and learn from each other,” says Abbott.

“Taking care of our customers is a vital part of our business. This RDC will guarantee we are there for our customers when they need us most and that faster than ever, we can get them back to where they want to be – at the wheel of their BMW or MINI,”

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